English
Arabic
Effective Date:1-2-2015
Website: [https://www.TabTaby.com]
Business Name: Mohammad Gufran Khan
At My TabTaby.com Website name G-Soft Technologies, we take pride in thoroughly inspecting, testing, and carefully packaging each refurbished laptop before dispatch. Since our products are refurbished, we follow a strict no-return/no-refund policy except in the following specific cases:
1. Eligibility for Return or Refund
We only accept returns or offer refunds in the following situations:
✅ Damaged Product on Delivery
If the product is physically damaged during transit (e.g., broken screen, broken body, etc.), the customer must:
- Report the issue within 24 hours of receiving the package.
- Share unboxing video and images clearly showing the damage.
- Ensure the product is unused and in the same condition as delivered.
✅ Wrong Product Delivered
If the product you receive does not match your order (e.g., wrong model, specifications, or brand), you must:
- Notify us within 24–48 hours of delivery.
- Share images and order details for verification.
2. Non-Returnable Items
We do not accept returns or refunds under the following conditions:
- Change of mind after purchase.
- Minor cosmetic issues like scratches, dents, or faded keys.
- Battery backup not meeting expectations (all refurbished batteries are tested but may not be as strong as new).
- Software issues, OS updates, or user-induced problems.
- Any physical or internal damage caused by the customer after delivery.
3. Return Process
If your request meets our return conditions:
- Contact us via email or phone with your order ID and issue.
- Provide supporting evidence (images, unboxing video, etc.).
- Once approved, we will arrange pickup or ask you to send it to our return address.
- The product must be returned with original packaging, accessories, and invoice.
4. Refund Process
- If a refund is approved, it will be Credited within 7–10 business days to your original payment method.
- Shipping charges are non-refundable unless the error is from our side.
- All approved exchange/replacement will be completed within 10 business days
5. Contact Us for Support
If you believe your case qualifies for a return or refund, please contact:
Email: info@myorderonline.in
Phone: 932945454576
Address: Second Floor Honest School Bhopal, 28 Rambha Nagar BhopalEffective Date:1-2-2015
Website: [www.myorderonline.in]
Business Name: Mohammad Gufran Khan
At My order online firm name G-Soft Technologies, we take pride in thoroughly inspecting, testing, and carefully packaging each refurbished laptop before dispatch. Since our products are refurbished, we follow a strict no-return/no-refund policy except in the following specific cases:
1. Eligibility for Return or Refund
We only accept returns or offer refunds in the following situations:
✅ Damaged Product on Delivery
If the product is physically damaged during transit (e.g., broken screen, broken body, etc.), the customer must:
- Report the issue within 24 hours of receiving the package.
- Share unboxing video and images clearly showing the damage.
- Ensure the product is unused and in the same condition as delivered.
✅ Wrong Product Delivered
If the product you receive does not match your order (e.g., wrong model, specifications, or brand), you must:
- Notify us within 24–48 hours of delivery.
- Share images and order details for verification.
2. Non-Returnable Items
We do not accept returns or refunds under the following conditions:
- Change of mind after purchase.
- Minor cosmetic issues like scratches, dents, or faded keys.
- Battery backup not meeting expectations (all refurbished batteries are tested but may not be as strong as new).
- Software issues, OS updates, or user-induced problems.
- Any physical or internal damage caused by the customer after delivery.
3. Return Process
If your request meets our return conditions:
- Contact us via email or phone with your order ID and issue.
- Provide supporting evidence (images, unboxing video, etc.).
- Once approved, we will arrange pickup or ask you to send it to our return address.
- The product must be returned with original packaging, accessories, and invoice.
4. Refund Process
- If a refund is approved, it will be Credited within 7–10 business days to your original payment method.
- Shipping charges are non-refundable unless the error is from our side.
- All approved exchange/replacement will be completed within 10 business days
5. Contact Us for Support
If you believe your case qualifies for a return or refund, please contact:
Email: info@tabtaby.com
Phone: 932945454576
Address: Second Floor Honest School Bhopal, 28 Rambha Nagar Bhopal